The Retail Customer Experience: A Light-Hearted Perspective

Were Sleeve Garters Actually a 19th Century Retail Strategy? Long ago a clothing retailer had a plan. First, find some customers who are not really sensitive to customer experience issues e.g., frontier and turn-of-the-century men such as saloon keepers, shop keepers, gamblers, barbers, and the like who, believe it or not, back then spent most…

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Time Series Forecasting: 3 Great Ways to Improve Your FP&A Planning Process

Time series forecasting is a powerful set of tools ranging from simple series forecasting to sophisticated causal modeling. So why are many FP&A professionals reluctant to take advantage of these methods? Today’s automated time series forecasting software is very accessible to financial and business analysts and can be leveraged to augment your planning process, drive…

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